Does anyone have an upcoming holiday booked with TUI?
We’re due to go to Cyprus on 19th May. Have no intentions of going. It was for a family wedding which has now been postponed anyway. Don’t want to amend our holiday to next year as the prices have increased and it’s a ridiculous amount to pay. Can’t get a refund as it’s after the current travel ban is supposed to be lifted.
TUI refusing to budge. We have until Monday to either amend or pay off our balance, both at expense to us.
If we choose to cancel we have to pay THEM more money to cover cancellation charges according to their T&C’s.
They’re using the lack of government update as an excuse not to amend their policy at the moment but at the end of the day, it’s them that’s going to lose future custom. So frustrating.