Thanks for all the love guys but you’re going to be horrified at the outcome
Thankfully all the trainee ended up doing was washing my hair and putting on a treatment.
The stylist who was late did the other girl’s hair for 15 minutes before she returned to finish mine. (But I’ve been here three times now and that’s generally how it goes. They always are swapping in and out of different clients).
So she finishes my hair and it did turn out really nice but then there’s this long silence while she’s on her phone. She doesn’t say anything for ages. So then I’m like I will have to bring it up. I say how I’m entitled to a discount as I was left waiting for an hour and before I could finish my sentence she’s like “well obviously, I was going to anyway”. She was clearly not going to bother if I didn’t say anything. In the end she was just like “there’s X left to pay” (I’d paid a deposit online when I booked). So based on what I’d already paid the discount was £20!!! £20!!!
I hesitated paying and what I really wanted to do was get her to verbally confirm that the discount was just a mere 20 quid. But when I brought up the discount earlier and she just started talking over me I knew it was going to be fucking awkward and I am way too much of an introvert to kick up a fuss. I just paid and left. I know you all told me to walk out earlier, but I’d already paid a deposit, I had wet hair and this is my only free time for an appointment, so I knew I was just going to follow through. I’m going to leave a scathing review though.