Goodness, this thread is moving. I just had to come here and vent out my annoyance with some of the fan comments. First of all- the trackers are gaslighting everyone to believe that trolls caused the companies to drop them- yea no. So a bit about me- I majored in marketing and pr in college and participated in marketing internship in hospitality and tech companies(then I decided to take a management job
). With my limited time as someone in pr and social media I can tell you the trackers are including the whole story. I took a lot of complaints from vendors, customers, etc. I even dealt with a mini targeted campaign against a product. Guess what? I submitted the claims to my supervisor and they chose to ignore them. Why? Because my management team had a meeting and presented all the evidence- the complaints, the feedback, past behavior, returns on product or service. Then the choice is made. Never ever would my management team “cancel” an influencer or product over “troll” complaints. It is always best to take what an angry customer says with a grain of salt because their perceptions are often skewed(complaints equal about 5% of the determination). At the end of the day it’s always how a producted is reviewed and presented. I don’t know if I mentioned it here but my friend interned with the sm team at universal. According to her they. Were lazy, entitled, and expected a lot for a brief review in their vlogs. They sometimes were unhygienic and tms complained. Top manager themselves asked for the sm team to remove them. Now this is a rumor-(grain of salt) one of the senior management saw some of Jenn’s tweets and paired with their bad behavior was itching to kick them off. I just can’t believe how irrational and stupid their fans are. What I said doesn’t require any fancy degree it’s common sense. I have worked with a couple of influencers during my hospitality run and all of them were professionals. I don’t know who in Orlando thinks the trackers are nice people? Companies don’t like controversy and they could have potentially damaged their relationship with the theme parks further with this stunt. I know companies hate controversy and most of the time will avoid the influencer like lice if they get harassed. One final thing- Jenn saying that Disney and universal understood their issue and agreed- bs! Not only is that highly unprofessional but it can cause someone to lose their job. My friend said they never contacted the trackers about their removal from the media list while she worked there. However, Jenn and Tim called them almost every day(sometimes more than once) asking for media events and demanding why. I am guessing some intern said they empathize with their situation. It is our job to diffuse a situation and Jenn took and twisted the meaning. Sorry about the novel everyone but if there fans lurk they need to understand how pr actually works