So radisson Blu replied. You don’t get upgraded to VIP on one or two visits it’s 30. If you are collecting points and are in the loyalty scheme you can ask about uogrades for that particular stay on check in. But nope they definitely didn’t get upgraded directly to VIP having just one booking completed and one booked in September. But we already know they lied. They likely asked price of upgrade on check in and paid it. And I referenced their names and channel in my email because I’m a spiteful witch![]()
Someone on Faceache has questioned this, but no reply yet.