Sarah has already said that it's the 1st thing they tell people when they meet them
Enter my imagination:
Good afternoon madam, how can I help you at B&M today?
Sarah: Trolls call my husband a n, but they are lying trolls.
Customer service rep: Eh, is there a product you had any queries about?
Sarah: They are saying he meets young girls in the Ibis hotel and uses his black sex beanie to mop up after.
CSR: Mhm, we have 10% percent off on wallpaper this week.
Sarah: He messaged an underage girl to meet him for skinny dipping in a pool in Florida.
CSR: The floral patterns are very popular.
Sarah: The cops in the UK couldn't do aught as it happened in America, and the age of consent is different here. (Shouting "JACE, clever boiiiii")
CSR: I believe we have more modern designs too, geometric patterns if you prefer?
Sarah: It were reported on the BBC because we are famous youtubers, you know.
CSR: (Now sweating and panicking) We do a very nice line in discount tat you know.
Sarah: Oh tat, perfect!