It seemed to me that the pair of them had eaten lunch, been "engaged" in activity and then fallen asleep and woken up late. Instead of just coming online and saying that there was a technical glitch, and they would be an hour late for those viewing live, we all had to watch (in my case after the event) a chaotic, breathless performance of complete unpreparedness - Phil trying to do her hair after she had showered and given it a quick blast with the hair dryer. I would guess some of her patrons had their afternoon tea all ready, expecting her to be outside on her terrace with hers so they could share this special event. I know they are far too polite to voice their disappointment, but surely their eyes did not deceive them. Unprofessional to say the least. I think she is trying to let her public know what is going on with Philip without having to say it outright.