Has anyone ever had problems with a company running a compitition and then not paying out what the prize is?
So last October this company ran a compitition to win tickets to the harry potter studios for best pumpkin, mine won an they were very fast at contacting me for details
This is where the problems arose, they told me start of November that I'd won, we sent a few messages back an forth with what date I'd like an what ticket version I wanted (two adults an two kids or three adults an one kid) so I let them know which I wanted an my date an they said they would get them booked an get back to me, it went silent from there, I sent numerous messages asking what was happening between November an January as my date was February I'd picked an had no answer nor no sign of any tickets
They told me that they had been waiting on my reply for my details, now twitter shows when a message has been read so I know they had read it the day I sent the date I wanted, ever message after that had been ignored an they said they hadn't seen any of them so gave me a email to talk with them an to pick new dates as it was too late for February now
Now I've sent emails to them with new dates an again after the one they asked for my details it's went silent again, I phoned the studios this time an they said tickets would be within 48 hours if it was email an no longer than 14 days for mail, it's been over a month an still no tickets nor any reply an the date I picked is for next month
So now am left wondering what to do, I need to book hotel an travel but cannot do that till I have confirmation that they are booked but at the same time its getting closer an closer an it will get more expensive to book the closer it is
Are there any official things I can do legal wise? Like what happens if a competition won't pay out what's been promised, the company is legit by the looks of it so it doesn't seem like it was a scam set up out the blue by someone