I signed up to TRH last September. I'd heard nothing but good things on social media sites and the reviews on trust pilot seemed overwhelmingly positive (now I know why) and it was such a waste of £50. I only lasted a few weeks. Some annoying things that happened...
It was nice to get a much higher calorie limit - I'm 5'0 and, despite having around 8 stone to lose, most TDEE calculators will default me to 1200 because of my height - but the protein limit was insane at 134g per day. Anyone asking about meeting protein on the facebook group was slammed as an idiot who didn't read the ultra basic image of high protein foods. In an ideal week I'll have 4/5 fully plant based days and, despite RH repeatedly saying that it was easy to meet any protein requirement on a vegan diet without protein powder I worked out it would take 7.7 big cans of chickpeas to get that amount of protein, which would also be the entire calorie amount allowed. Even on days where I had some fish or meat I struggled to get to 134g because I didn't want it for every meal.
Getting in 15,000 steps was exhausting. I'm WFH and it would take me around one hour to do 5,000 steps so I'd start work at 7, finish at 4 then go straight out (rain or shine) and walk as fast as possible non-stop until 7. I walk very slowly (a combination of tiny legs, asthma, and being large) compared to most people but I felt like a failure if I didn't get my steps in. He would say in the lives that when he was calling people lazy for not getting their steps he wasn't referring to people with health conditions but it sounded insincere whenever he said it. I think he was just pissed off that people had kept calling him out for it.
Someone mentioned on the group that they had a can of diet coke (2 calories) and the TRH app had logged it as 50 calories. They were told that there are some unhealthy foods/drinks that the app classes as more calories in order to stop you having them often. At this point I couldn't trust their app anymore.
The final nail in the coffin though was when RH started banging on about calories in medicines. He posted a huge rant about how people are so stupid because they don't know about calories in prescription medication and don't bother to count it because they're lazy and obviously don't give a damn about losing weight. For things like cough sweets (100 calories for 3) I could possibly understand but I was sitting there trying to work out how many calories were in my asthma tablets and panicking about taking them incase they were too high.
Luckily I gave my head a wobble, realised I could potentially become dangerously obsessed if I stayed there and deleted the app. I felt for ages like I was the only one who had an issue with them because, again, I hear nothing but good things. Pleased I've found this thread and it isn't just me who was bothered by their approach.