Underneath that it says it does not include the 6 reviews that Trust Pilot are investigating.How odd because on the transparency page it says SBS hasn't flagged any reviews?!
So I presume those reviews aren't on there then? They're supposed to take them down while they investigate.Underneath that it says it does not include the 6 reviews that Trust Pilot are investigating.
So perhaps rather than flagging them individually SBS may have contacted them directly and said they are false.
That's shocking. I have no reference number apart to give out but I have given my name and email which she will clearly know as being a customer. If she tries and says I'm not im going to go mental. So much censorship yet again and how full of yourself must you be to think people would write fake reviews or that they weren't genuinely unhappyBeen following this thread since watching the drama unfold with sbs.
Just wanted to let you know that companies can flag reviews that they don’t believe are genuine. Trust pilot then remove the score from their overall rating until they have more information. Trust pilot will just want proof that you are a real customer, so date of order, proof of payment receipt, anything will do. Otherwise they can remove the review and it will go in the favour of sbs and no doubt susie will use it as a “trolls we’re targeting our trust pilot”
I understand Trustpilot’s stance on it as there will be people out there that do make up reviews. Hopefully everyone will put forward their evidence and they stay on there!That's shocking. I have no reference number apart to give out but I have given my name and email which she will clearly know as being a customer. If she tries and says I'm not im going to go mental. So much censorship yet again and how full of yourself must you be to think people would write fake reviews or that they weren't genuinely unhappy
I have followed her for a while and I know her sons name, she used to mention it frequently. Not sure when she stopped. I don’t get the doxxing comments either but it currently fits susies agendaI keep seeing people mentioning that she's accused tattle/MN of doxxing her son....it's been really confusing me as I've known her son's name for YEARS as she did an insta post literally explaining how they chose his name?! Couldn't find that exact post but did find one where he'd spelt his name out on the table in spaghetti (have a screenshot but haven't posted as don't want to be accused of anything). I might have misunderstood the situation though.
Anyone can flag a review to TP there are a few 5* that look fake and written by SBS. I’m sure her sister has written one or twoHow does it work? The business can contest negative reviews, fine. What about fake positive reviews? Does TP ask for a proof or can you just buy a load of positive ones on Fiver?
Or a discount codeHow does it work? The business can contest negative reviews, fine. What about fake positive reviews? Does TP ask for a proof or can you just buy a load of positive ones on Fiver?
Yes there is a contact us page you can Google that and it will help you xIs there anyway to contact TP about my own review? On my end, it's been completely removed and I've not had any contact from them at all.
All done, I couldn't do it directly through the contact us page but found a form via Google. Have approached them first and offered to send them anything that they need to prove I'm a customer.Funny they couldn't find me on their records but a few of the stylists have blocked me from insta, thought I would go and have a look on there. This is all hilarious.
Yes there is a contact us page you can Google that and it will help you x
To make it even funnier its 3 of the stylists I never even followed originally
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