Someone on Mumsnet the other day started a thread about her ex who has the kids every other weekend, he stays in bed all weekend, he gets up only to make food, the kids come home in the same clothes they left in, hair and teeth not brushed, not washed, spent no time with dad and not supervised and she was told it’s fine/it’s not that bad/teach them to do it themselves/it’s not often etc so some people really don’t seem to think that stuff is a big deal but some think it’s really important - I agree with you it’s neglect but I don’t think she will get any backlash for it or anything. I feel sorry for the kids though.