The inherent problem with this diatribe is that Harris is framing the questions and, accordingly, the answers. He's deliberately obtuse on some key issues so most of this is just waffle.
Even assuming that this approach to contracting out a piece of work was legit (which is doubtful), some questions I'd like answers to:
- How was the contract publicised originally and how many contractors applied for it? Why was Harris the successful bidder; what specifically did Harris offer that other applicants didn't?
- What was the full scope of work, including deliverables, timelines, impact evaluation, sub-contractors and payment terms?
- Who was overseeing the work for the Council and how did the reporting work from Harris to the Council, and within the Council itself?
- How did Harris fulfill that scope of work and was this satisfactory?
- What exactly did the subcontractors do and what were the terms under which they were hired? How much was paid to each subcontractor and when? Did they deliver the work to a satisfactory standard?
- If there was a Covid public health remit for this project, how did Harris work with the Council public health and communications teams? How were messages created, how were they targeted to specific demographics, what measurable outcomes could be attached to this work?
- What were the payment terms? Was payment attached to specific outputs, with a final payment based on satisfactory completion and impact?
- During the project, how was the work being monitored and assessed? Was there any need to course correct or change the scope during the project, if there was evidence that its impact could be improved?
- At the end of the project, how was its impact assessed? Where there measurable outcomes that would demonstrate efficacy, engagement, behaviour change, value for money etc? (Giving a presentation to Google does not count as impact Simon. And counting how many people liked a FB post is not an outcome either -- the question is what people did after they clicked.)
- He's mentioned several times that there is some ongoing police matter. What is this and why on earth are the police involved in a local govt communications project?
This attempt to deflect criticism shows poor judgement and a lack of understanding of what a strategic public health campaign is. I would not hire this man to do anything in the public sector, nor would I trust him to run a complex project, with multiple reporting lines, a large budget and important social reach.