I don't think she has the people skills or personality her job requires. In fact, I don't think she likes... people. She has a very mercurial temperament, is hypersensitive to criticism, is loudly and rigidly opinionated. All fine I guess, but only if you accept that youre naturally going to rub some people the wrong way. Some people wont like who you are, what you do or say and you just live with it, that's life isn't it?
Who knows where that undercurrent of rage, entitlement, resentment comes from. The Train audio is a good example of what I mean - weirdly disproportionate amount of wrath for the situation. Plus, she records herself humiliating a stranger to then post on her professional account? Oddly immature behaviour from a person pushing 50, imo.