Those numbers are dismal.
I'm deep cleaning my office today: pulled up Jenna's stream from yesterday to play. It was Jenna with mom. Neither of them push for the funds the way Josh does.
At one point and someone had asked her what her favorite HP character was... Jenna had a painful time answering the question. Claims she likes all the characters. Any time someone named a character she replied with a wishy washy "Ooo, that's a good one, I like that one."
What is it with her personality that she's so afraid to offend that she'll go along with what others think? I would love to see her grow up and stop being a push over who Josh takes advantage of in the exact same way he takes advantage of his parents.
Jenna, let's practice: HP is just a story, you won't hurt anyone's feelings. Commit to something. Pick a character - that you like, stick to it and be able to debate why he/she/it is your favorite. Learn how to defend your beliefs.
I realize this is how she was raised, and the only one in that family who's permitted to have strong opinions is Josh, but it's time for that to stop. It's also time for Josh to be shocked by his family into realizing when he's taking advantage of them. Stop offering up all the help... make him ask, make him realize that they have options to say no to helping him and when they choose to it's because he's family, not because he's owed their servitude.