This troll narrative is getting boring now.
It's really simple to fix:
Stop reading here if you don't like what is being said. Tell your friends, family and followers not to send you anything from here.
If you have messages going straight to your inbox, delete and block....don't feed the actual trolls. Don't give them the pleasure of reacting (that's what they want). I don't know, maybe get one of your paid staff to filter the messages for you, so the genuine ones get through?
Sadly, the world isn't perfect, not everyone is gong to like you, people talk about other people all the time. No matter how many times you preach "be kind" the world isn't like that.