Dear Mrs Cannon-Meldrum,
As the listed Company Director of Mrs Meldrum Limited I would like to express my disappointment over the failure to adhere to and blatant disregard of advertising rules, which you have demonstrated across various social media platforms for some time, recently coming to a head with the infamous trip to Disneyland Paris.
As the Director, you are responsible for the actions of your company and are liable for the acts and/or negligence of the firm. This is despite your opinion that there are "so many conflicting guidelines around online videos and posts but as yet, very few hard and fast rules about how to present them." May I refer you to "An Influencer's Guide to making clear that ads are ads" a guide developed by regulators responsible for overseeing influencer marketing in the UK to help social influencers stick to the rules by making clear when their posts are ads
(www.asa.org.uk).
Now, I must make you aware that I do not post Youtube videos nor Instagram posts. I do not provide affiliate links or discount codes. I do not work with companies for some form of payment, nor receive some form of editorial control over any content. I do not get 'paid’ for any content which isn’t as part of an affiliate arrangement and the brand doesn’t have any ‘control’ of what (or even if) I post. However, after spending 15 minutes reading "An Influencer's Guide to making clear that ads are ads" from cover to cover, I can state with great certainty that the rules are in fact hard and fast and very clear and concise.
I note of particular interest: "Under the CAP Code ads
‘must be obviously identifiable as such’. This means that consumers should be able to recognise that something is an ad, without having to click or otherwise interact with it. Since it needs to be
‘obvious’,
consumers shouldn’t have to work too hard to figure it out."
Further: "The main thing to remember is that you need to make it
obvious – any label (or other means) you use to highlight the ad needs to be upfront (before people click/engage), prominent (so people notice it), appropriate for the channel (what can you see and when?) and suitable for all potential devices (it needs to be clear on mobile too!).
This means that burying the label in a sea of hashtags or putting it where it can only be seen by clicking ‘see more’ or clicking to view the full post, probably isn’t going to cut it. We recommend including it ‘at the beginning’ – which might mean in the title, thumbnail or on an image (if that’s all people see at first)."
Nothing conflicting there and I would suggest this is all very clear to you, hence the earlier reference to your blatant disregard of advertising rules.
You have brought not only yourself, your company/brand and Channel Mum into disrepute but have also tarnished the brands you have worked with and may work with in the future, as well as others who have been and continue to do the right thing. Some of the initial ramifications of your actions are visible, but only time will tell the ongoing impact to yourself, your company/brand and others.
In conclusion, although you state "it’s hard when your business is your life & it all feels very personal" this is all the result of your choice of action and you are responsible and accountable for such. Your business is placed in and reliant on the public domain, as such your integrity must beyond reproach, or your behaviour will be called out and you held to account.
Yours sincerley,
Mrs Inigo Montoya