She is reading all the wrong information when training this pup. He has the whole kitchen to roam around when she's not there which is too much, of course, he is going to wee and poo because the space seems huge. She needs to contain him when she absolutely cannot be there, pen off a small area for him, however, she has no excuse, her and Ali both work at home, they can work in the kitchen, keep an eye on him, pick him up and take him out to see every 30 mins unless he's asleep. She's just a lazy and selfish witch. Puppies that age need to be watched all the time to ensure they don't have accidents. If a puppy wees on the floor in the house nine times of of ten it's the owners fault.