Continuing from #4 - https://tattle.life/threads/little-...oy-you-immensely-4.12346/page-50#post-4369886
Carry on people.
Carry on people.
and then after you've entered all the security stuff into either the keypad or voice recognition system then the real person you finally get through to asks it all again!I mentioned insurance auto-renewals at the end of the last thread. After calling the insurance company yesterday, I would like to add incessantly long recorded information messages before you get through to anyone. Yesterday I had to sit through 4+ minutes of:
1. The Coronavirus heartwarming message 'we're here for you in these unprecedented times' blah blah blah
2. 'Did you know, you can find the answers to a lot of your questions on our website?' Your website is useless, that's why I'm ringing you
3. 'We want to offer the best possible customer service. Would you like to answer a short survey after this call, just say yes or no'. NO
4. The security check. They wanted policy number, date of birth, and the numbers from my postcode (the latter was something I was not expecting and something I needed more than 1 second thinking time for before the voice decided I was too slow and had to start all over again)
5. The Coronavirus get-out clause. 'Due to these unprecedented times, we are experiencing high call volumes, you may be waiting longer than usual.'
The whole of that was twice as long as the actual conversation with the adviser
Also Captcha sites when they these use weird American expressions like "crosswalks" when they mean "zebra crossings".When websites have captcha and you have to pick the squares with the traffic lights in them or something. Then you miss off a square because it just had a bit of the pole and you end up having to re-do the captcha five times.
Oh god yes it’s so annoying! Especially when you knock the little lid on the floor and you get cream on the floorThe little lid within a lid of beauty creams. It’s impossible to lift it off without getting cream everywhere!
Or when you’re mid-typing out your password or email address and the red text angrily flashes up telling you THIS IS WRONG YOU HAVEN’T GOT AN @ SIGN IN YOUR EMAIL ADDRESS! yes I know, I haven’t finished typing itttt you psychopathWhen you type the wrong password but the website deletes your username/email so you have to type it all again