Another daft one from me....
When I ask a customer to confirm their full name and address....
"Smith, 24
tit hole road manchester"
Please can you confirm your FULL name and address?
huffing and puffing.....
"Bob Smith, 24
tit hole road manchester"
Please can you confirm your postcode Mr Smith?
"Oh ffs...M40 blah blah blah.....do you need my inside leg measurement too??"
"Are you wanting to order trousers mr smith?" (Legit asked that once
)
My gripe....Why when asked to confirm the
ir address they never give the postcode? Is that not part of the address?
We need confirmation of your full name and address so we can take this call, data protection for your own security sir....