Customer Service Team Leader on £28.5K, work 7 hours a day, have 42 days holiday per year, worked for same company for 20 yrs, and no longer have a team to lead as they have made a bigger customer service team up north. Don't mind what I do, I work from home 3 days a week and when in office I am on my own which can get lonely as I used to be part of a big team. I certainly didn't want to do this when I was at school and I regret not following my dreams but you live and learn. I'm quite fortunate that everyone I work with is really nice, my boss lets me get on with it and I can be flexible with my hours if I need to be for appointments and stuff. I have no debt or overdraft, learnt that the hard way when I was younger and once bills are paid I'm left with around £800 a month for food/petrol etc. . My husband also works but being self employed his wage goes up and down, we do manage just on mine and don't qualify for any benefits other than child benefit which due to daughters age stops this year. I'd love to earn more and have a really healthy pension pot but with bills rising it's just not possible.