I think you're right. She talks the same as Erin, I've never seen her comment before, and what arr the chances? Also there is no such thing as a hospital blacklist...it is entirely against patient confidentiality. Imagine a list with all trouble parents on it .I think Florence is Erin. Zero followers or posts…
Her daughter being called Luella by mistake ?! Because both Mothers are “black listed”
Yes social issues get documented in notes, but that's it. Only relevant to people who are directly involved in the care.