Does anyone else who’s been shopping feel the level of service has drastically gone downhill when in these times trying to get customers back spending it should be the opposite?
I visited a well known quite expensive baby shop at the weekend meaning to buy a few baby bits- my first baby purchase so of course excited but the staff didn’t even acknowledge I was in the store and both stood behind till screen chatting on shoulder to shoulder
Also at Boots I was using the self service photo printing and when I had finished the couple behind me asked for some help as they were unsure how to use. I showed them and when I was paying I mentioned to staff there was a couple may need some help they responded they couldn’t assist due to social distancing?! Was unimpressed
understand in general the need to keep a distance but feel all service has gone out the window altogether, makes it even worse when the staff are all huddled together but refuse to come near any customers
I visited a well known quite expensive baby shop at the weekend meaning to buy a few baby bits- my first baby purchase so of course excited but the staff didn’t even acknowledge I was in the store and both stood behind till screen chatting on shoulder to shoulder
Also at Boots I was using the self service photo printing and when I had finished the couple behind me asked for some help as they were unsure how to use. I showed them and when I was paying I mentioned to staff there was a couple may need some help they responded they couldn’t assist due to social distancing?! Was unimpressed
understand in general the need to keep a distance but feel all service has gone out the window altogether, makes it even worse when the staff are all huddled together but refuse to come near any customers