My stepmom is self isolating. She had a mastectomy before Christmas. I've ordered her some soft bras as her current ones are beginning to rub. Parcel was delivered for click and collect yesterday.
Went to shop, woman said sorry there's no parcels here. I've received email saying it was ready for collection. Showed her email and she said clothes aren't really essential, your parcel isn't here.
Long story short, she didn't check for parcel, wouldn't check for parcel, just told me it wasn't there. Could see the pile of parecles where they keep them behind counter. She kept saying no they are not essential and you should only be buying essentials.
I left empty handed then had another email saying I've still not got parcel. I've contact the delivery people and waiting for a reply. Been to the shop again today and she still won't check.
Tried to reorder online but they are now out of stock.
Wtf am I meant to do?! Can she just hold on to what she thinks are non essential.
Plus shes whacked her prices up too. £2.70 for a loaf of bread and £9.99 for 4 pack of Bud.