The pic where she’s wearing the ill fitting boob dress - it does look weird and she’s right to have sent it back. But why did she wear it all the way up to the Horniman Museum (if she lives where she tags, it’s a few miles away), do an influencer-style photo shoot and only then send it back? Surely you could tell it looked terrible before you use the item for the day and send it back? I doubt the seller can sell this as new again and might even end up in landfill, hardly helping her so-called eco credentials