Bloody rubbish companies that are more grief than their products are worth. I bought a jumper from an online company at the end of October, had to guess at the size because there was no size guide on their website at all, and when it arrived not only did it not fit, but it was a completely different colour to the pictures online and I hated it.
Their returns process turned out to literally be "put it back in the post to this regular street address and include your order number so we know what it is". Right, okay then. Starting to look pretty sketchy to me but I don't want the jumper so I'll do that. Packaged it up, popped on the address and return address, took it to the post office and paid £5 for signed for delivery.
That was 20th November. The parcel has now been sat in the sorting office local to the return address waiting for the company (person/scam artist? who knows!) to go and pick it up because delivery attempts failed as no one was in. I'm pretty sure it's going to be winging its way back to me as return to sender pretty soon, and the company aren't answering emails about the whole situation.
So now I'm going to have to get a charge back through the bank, and will have lost my delivery money and the time it's taken me to faff around with all this, all because of an ugly £20 jumper from a company that doesn't deserve the hype around it.
