There was a vlog last year where she was crying over his behaviour at school as she was getting pulled by the teachers and head most days so no way is he "not that bad" she just doesn't want to admit he needs help and they need support, she needs to put him first and listen to what they say, she needs to put into practice what they suggest, she needs to jump through every hoop to get a diagnosis/treatment/support its the way it works, the system and road to diagnosis can and does suck but no one is above it, you just have to grit your teeth, eat some humble pie and do it for the good of your child, she must be insufferable to deal with!