Didn't they have a sale already? One that wasn't "this time of year", which I guess means the holidays?
And I've said this before, I hate that "Hey there" salutation they use in their emails. If I know you, you can give a casual "hey there", otherwise, this is a business email and should feel like one.
I'm in a mood. I've just spent 40 minutes on the phone with a customer service person trying to track down an order I placed two Sundays ago, which was to arrive well before yesterday. She was asking me all sorts of questions that didn't make any sense, and while I answered them politely, I finally lost it when she suggested I wait another few days. No, I'm not going to wait a few more days, particularly when I had an email chat two days after the order was supposed to arrive to me and they asked me to wait a few more days! I can wait until I die, I don't think the package ever got to UPS, which is clearly the notation on the UPS tracking website!!
Grrrrrr......