That is absolutely disgusting! Yet Richie and Rachael really care and it is not about the money
A friend of mine gave them a 1 star review on trustpilot, that seemed to get their attention and get them a refund etc. They seem to very much not like bad ratings on trustpilot.
Did you ever see the video where their ex affiliate revealed how Richie and Richie recorded a phone call which very much distressed the affiliate, then played the recording of the very distressed ex affiliate who helped them grow the business infront of their office staff infront of office? If I remember rightly he said leave the affiliate process but then told her to close her facebook page she spent thousands of pounds on building up, whilst also bringing in great revenue audience in to them.