I appreciate that a 'chance to buy' is still better than no chance at all (especially for something that didn't get off the waitlist), but seriously like, they could afford to just give away 2 tickets?! That is absolutely wild.
And that photo of the "queue" is my worst nightmare. Kinda reminds me to trying to get out of Slane after Harry Styles (and that was without Portuguese heat), I think I'd be turning and trying again later even if it meant missing some of the show. Hopefully they get their act together for tomorrow. And that's wild throwing away power banks, apart from actually wanting to maybe take photos, I'm sure there's load that need their phones for maps/uber/google pay etc, it's just one big clusterfuck.