So confused, so she phoned 111 over her daughter having an ear infection, went to A&E, left because there was a 5 hours wait? But her daughter was given something for her ear? But her daughter needs to go to the doctor?
Also would 111 send a teenager to A&E over an ear infection at night? Surely they would advise to book in for an emergency doctors appointment?
If she did go to A&E find out there was a wait then leave then shame on her for wasting not only the 111 team time but also A&E time.