I can't believe she has been threatening people! What a Machiavellian bully. Please trust me (a stranger on the internet...I know, I know) that she has NO LEG TO STAND on and she must know she doesn't, if she were to attempt to bring a civil case against anyone for giving a review of a service they paid for.
To think shes been frightening her customers in this way! It makes sense now. All the trolling/bullying/victimhood stuff. She's been deflecting. It's been in her mimd because it's what she does to people.