I have another one, non BBC related.
Back c. 2006/2007, I was taking my young kids to nursery and had a car accident, and my car ended up in the ditch.
Phil Vickery appeared on the scene in his 4x4. Got out and was very concerned about me and the kids. He towed my car out of the hedge and I was able to drive/limp home. He was so lovely and calming to me. Saved me £100 the local garage would have charged.
The following Saturday I took a bottle of wine and thank you card up to their house.
Fern answered the door and I asked if Phil was in.
She said no, so I explained I had a thank you gift for Phil.
She said, yes he told me all about it and asked if my kids were okay.
She said thank you so much, and there really was no need to do this.
She was absolutely lovely.
Saw them both at a book signing locally, and again both lovely.