LE is at the top of her game, has nothing to prove and is a consummate professional. Because of that she seems relaxed & authentic. SH is a wannabe who isn’t stylish or original (those Bella Freud jumpers, Chloe boots & Whistles shirts are so bloody ubiquitous), hasn’t much creative make-up application flair (remember the fake eyelashes that looked ridic - despite having been an assistant to an MUA) and her manner on video & social media has no warmth. She’s a beauty reviewer, a critic...which lots of people do better & with more insight & integrity. I think that is why she seems so chippy. She thinks a prickly manner seems authoritative.