You got me thinking about apologising. It's so often the right thing - and the smart thing - to do. I can't think of an instance where someone has apologised and it hasn't made me view them more positively. And I don't think there's ever been a situation where I've apologised and haven't felt better for doing so.
What if, when Estee Laundry was posting about SH 'stalking' people on social media, she'd posted a brief apology (even with a bit of self-justifying) instead of going on the attack? I think she'd have stopped these threads in their tracks. Or at least I, for one, wouldn't be here.
