Ooh burrrrrnnnnOoof
Ooh burrrrrnnnnOoof
Then I suggest they get their legal team’s finest minds onto that pronto. Or Sali’s if they’re reining things in.All I know is that, last time I looked (after this box was launched), the 5 pack of the pads was listed in the ‘Mini’s’ section on the Cult Beauty website
Same here. I worked in a supermarket while I was at uni and time and time again we were told that "The customer is always right".I wonder why she even started mentioning legal terms? Sucks all the joy out of what should be a fun light-hearted venture.
And when I worked in retail (Saturday job in the local deli donkey's years ago but it still counts) it was drummed into us the customer is king. You might think a customer is an absolute twit but you don't argue with them and tell them they are wrong. There are ways and means of handling people politely.
I dunno, she does seem to be perpetually ruffled too!So which flavour do we think 'La Hughes' is?
I'm going with sour, mean and bitter.
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It's like Python's argument clinic...Erm, she’s the one that made a big deal about every single product being a full size, so no need to get snippy and all ‘legal’ when people start questioning it.
All I know is that, last time I looked (after this box was launched), the 5 pack of the pads was listed in the ‘Mini’s’ section on the Cult Beauty website
I just can’t get my head round her saying ‘ I don’t want to argue with you’ to someone who is corresponding with her over something she’s selling. She thinks she doing people a favour by ‘curating’ (cult beauty dead stock) a box.I wonder why she even started mentioning legal terms? Sucks all the joy out of what should be a fun light-hearted venture.
And when I worked in retail (Saturday job in the local deli donkey's years ago but it still counts) it was drummed into us the customer is king. You might think a customer is an absolute twit but you don't argue with them and tell them they are wrong. There are ways and means of handling people politely.
Thread title contender!‘curating’ (cult beauty dead stock)
Idiots.I read some comments earlier, and somebody actually suggested to just choose any shade of the CC cream because even if it isn't used the box is still great value Who are these people!!
SH did a magazine article on imposter syndrome. You can find it on her old website salihughes.com via the wayback machine.If you ever suffer from imposter syndrome, just read this and remember that it was written by a working journalist:
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Same as with the snail slime cc cream and definition of cruelty free.What she’s admitting is that she used clever legal/marketing wording to trick people into thinking they were getting what they believed to be (to us regular punters) a full sized product... Nice way to treat folks
She said on her video "reveal" no minis, no travel size, no samples or something similar.The pads are a full travel size. They are not a full regular size box of those pads. Many brands have started selling travel size products it does not mean it is the full regular size...
Exactly. She appears to have mislead people as to the size of the product with her choice of words, to which she has now more or less admitted. She must feel really good about herself getting one over on her loyal followers.I'm disgusted by her ignoring the obvious message that the pads are not what buyers expected based on the description. Legal or not. So you tricked people legally. Well done.
Or, when is a full size not a full size? When it’s a Sali full size!Thread title contender!
She just made that sound so much worse. PedantThis is not a good look. She’s incoherent in her attempts to erm clarify things...
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#LegalFact