Oh what a shame! We booked John Lewis Brent Cross for a pram consultation but my other half can’t commit to dates and times because of his work so we just decided to go in, we ended up in the welwyn garden city branch.Gosh pram shopping is just…. Underwhelming, isn’t it? Sorry this is a long post but I feel completely deflated! I don’t know if it’s bad luck, covid rules or whatever but sales assistants just don’t seem very interested or helpful. Granted I’ve not made any actual appointments just been in for a browse and a push around but I kind of expected more. Thus far
1 - John Lewis Oxford Street. 50 odd year old man looked like he’d just got back from a 3 day festival. Told him we were due in November and he responded “oh so you’re quite early then”. Erm, OK. Then proceeded to tell him we think we knew what car seat we wanted and he responded “oh, banging”. Didn’t offer to show us it, or ask us any more questions about what we were looking for. I genuinely looked at his shirt to make sure he did in fact work there.
2 - Harrods - surprised to find a girl who looked like she may or may not have finished her A Levels. Fair enough, I’m sure she’s well trained working in the baby room. Nope. Asked her two questions to which she responded she needed to go and check with her manager. She came back with the answer to only one. Asked her if she could recommend any of the (very few) brands they had over any others for a general use pram (we told her we didn’t want something as small as the BabyZen). “Errrm yeah this one’s meant to be quite good” as she flicked the handle up and down on one. Then stared blankly at us. Ok helpful. Then we asked her about a discount label we could see to which she said she needed to check again with her manager and we got bored and left after ten more minutes of standing around like numpties waiting for her to come back.
3 - John Lewis Stratford - nobody even glanced in our direction or asked if we needed help, they also didn’t have seats/ fabrics on three of the chassis I wanted to try out so more standing around looking for someone to help and then got bored and left.
4 - Mamas and Papas Stratford - “let me know if you have any questions” - ok thanks, I’m completely new to this so I’m not even sure where to start! We live in London but want something that’s robust enough to take on walks in the country too so have looked at the Cybex and Bugaboo but again, fairly clueless as to what they each do differently. “Oh right ok yeah both are popular. The Ocarro bundle is pretty good though and on sale at the minute. Have a look and let me know if you’ve got any questions”. Why is it good? What does it do? Why are you telling me about it over the two I’ve just mentioned?
I DON’T EVEN KNOW WHAT QUESTIONS I’VE GOT BECAUSE I AM BRAND NEW AND CLUELESS AND THIS IS HARD!!! Can someone please just help me?! Offer to demonstrate them, tell me something interesting about one of them or try and sell me on one feature or another, ask me a question, ask what bloody colour I want… something!!
Maybe I’m expecting too much and people generally go in much more prepared or knowing what they want but seriously, I’m ready to drop probably the best part of a thousand plus pounds on “stuff” that I’ve got no idea about and nobody can even be bothered to show or tell you anything.
I then had an argument with my mother in Mamas and Papas because everything I picked up she had something negative to say or told me why I shouldn’t get it and I’ve just got home and inhaled two bars of chocolate and want to cry!
Before we went we knew we wanted an all terrain buggy because we have a big dog and are out all weathers with her. So maybe for yourself start what activities will you do in it, what wheels do you need then you can start to whittle down from there.
Once I knew I wanted an all terrain to take me from the beach, woods and parks I asked the ladies on here and created a list.
The lady was so helpful in John Lewis I was almost annoyed as I knew what I wanted and what I was looking for
We decided on a buggy and then used a guy from Tottenham who gets you what you want straight from manufactures with a huge discount. His name is Sunnee and everyone in north London uses him. He still uses a book so you can pay him outright or in instalments.
We got the icandy peach, some maxi cosi swivel 360 car seat and base for about £900 x