NHS - good & not so good stories

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Im sorry for your experiencing. I agree with a lot of things on this board but Im a nurse and no not a saint, dont need anyone to clap for me. But the times people have shouted at us for simply just laughing or drinking a cup of tea during or break which yes is visible from where some patients lay or where visitors can see us and then be shouted at for only drinking tea the whole day is getting a bit old. It's sometimes like people dont understand that we have bodily functions that need to be taking care of and yes sometimes we laugh at jokes.

And this is not to say that anyone should let a patients call for 45 min that is not acceptable.
No way am I saying its ALL nurses far from it, but there are some who are just not cut out for the nursing profession.
 
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3 years ago, despite struggling to gain weight my whole childhood/teenage years due to a fast metabolism/genetics I randomly gained a lot of weight and my stomach swelled. I was only 19. This was just before COVID-19 and as it started and I tried everything I could to get help as I knew it was abnormal. It didn’t matter what I ate or didn’t eat my stomach was huge and distended all the time. I felt like I was in agony most nights after eating small amounts. I had bowel issues as well and my stomach was a mess.

I was told many times over the phone it was ibs and nothing could be done. I even had a female doctor accuse me of pregnancy despite the fact that I had regular periods, was on it at the time and had no symptoms of pregnancy! I had been non-stop bloated for a year at that point if I was pregnant I’d have known. She refused to treat me and told me to take a pregnancy test. I was reduced to tears afterwards.

Fast forward a year and many useless telephone appointments later I managed to get a telephone appointment with an out of hours gp who told me she was concerned by the bloating and pelvic pain and got me booked in for an ultrasound.

I had the ultrasound in December 2021 and it took for me to ring up after not hearing anything for months (March 2022) to get my results. The receptionist told me the results were fine and no further action was needed. I called again a week later for blood results and asked the doctor about my ultrasound just to clarify. He told me it was abnormal and that they saw signs of adenomyosis. He said it wasn’t serious and had no impact on me. I felt like I’d still not gotten anywhere. I eventually spoke to another doctor on the phone a few days later as I was confused about all the contradictions and she told me they spotted adenomyosis and I needed repeats done.

I had another invasive ultrasound in April 2022 and in June 2022 I was diagnosed with adenomyosis. I was told that my uterus was oddly shaped and thickened. The doctor told me I had this condition and that’s it. No information, no support or anything. She told me I could be referred to the gynaecologist if I wanted? I agreed.

I got the letter through in June and was given an appointment for the end of January next year. Despite the diagnosis I still hadn’t had any answers about the bowel issues/bloating so I begged the doctors for a hormone blood test. They told me they’d ruled out conditions such as PCOS as my ovaries appeared healthy on the ultrasound but reluctantly agreed. A few days later I was phoned and told that I had all the signs of PCOS. Another diagnosis over the phone without any support or information. I asked about my fertility as that was my main concern and was told it should be fine.

I was left waiting for my gynaecologist appointment in January for some advice/support. Unrelated but I also had some asthma issues recently and after several attacks I was seen face to face by a doctor for the first time in 3 years. I was hoping to get some support as my asthma was so out of control that even 20 puffs of ventolin was doing nothing for me. I was constantly breathless. Instead of support I was accused of lying in regards to my inhaler use, he didn’t listen to a word I said and hurried me out the door. I was devastated at how I’d been treated. I’m still struggling to this day with my asthma (really struggle to catch my breath) but I’m too afraid to go to a doctor now.

I gained access to my medical records recently as I believed I wasn’t told enough about these conditions. My medical records showed that they found that I had a retroverted/anteverted uterus and extremely high prolactin levels in my blood, amongst other irregular hormones. I can’t believe I wasn’t told. Further research has shown that high prolactin is usually an indicator of a prolactinoma (benign brain tumour). Left undiagnosed can cause infertility, sight loss and can develop into cancer if there is a large tumour - amongst other symptoms. I wanted to contact the gp and ask for this to be taken seriously but I’m drained from chasing my issues up for years and not being taken seriously. The fact that they don’t seem bothered by something so serious is appalling. I’m grateful it isn’t cancer and I know people have it worse but it doesn’t take away from the fact that everything that comes with these conditions is chipping away at me bit by bit. You are supposed to be given repeat bloods and referred to an endocrinologist for treatment but nothing has been done. I’ve been left in the dark as usual.

Sorry for all of this rambling but the long story short is that to this day I’m suffering, I look like I’m 6 months pregnant every single day, my mental and physical health is a mess and to top it off I have barely had a chance to come to terms with the diagnosis of these two conditions before already having to contemplate another problem. I have no family for support, I only have my partner. I’m 22 years old and it’s incredibly lonely going through so many issues alone. Physically and mentally. I worry for my future health and fertility and I know my chances of conception are little to none. I just want one day where I feel healthy and alive again. Feels as though my world is crumbling and no one listens.
Sending you a huge virtual hug. No wonder after 3 years of crap NHS support, on top of your suffering, that you feel let down and vulnerable.

Good you have a partner, as I understand how isolating it is on your own.

Is there any women centre/support groups near you ? Though not medical, if you feel confident to make contact, it may help increase your sense of well-being and someone may be able to support you.

Can you change doctors ?

I empathise and I hope that your pain and problems are a thing of the past soon. Take care.
 
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I realize how pushed and stressed out the NHS staff are atm, especially considering the backlog due to the pandemic, etc, but has anyone here experienced less than courteous and professional treatment from any NHS staff?

A few months ago, my sister-in-law told me she left a consultant's office in tears because of the way he spoke to her. She said when she left his office the nurse outside comforted her and told her not to take any notice, that he was well known for his abrupt manner - tbh I thought she must have been exaggerating or have picked him up wrong or something, but now I'm not so sure, because this week a close friend also had quite an unpleasant experience when she had a scan/ultrasound at the hospital. She said the way she was spoken to (three times!) by whoever was carrying out the procedure was completely out of order but she felt too scared and vulnerable to say anything to him as she was laying there half-naked, and as she says - at his mercy, and had she complained and left, she'd have to wait for ages for another appointment, probably at the same hospital, with maybe the same person.

It made me wonder, has anyone else experienced anything similar?
 
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Yes, but not at the NHS - in New Zealand.

I'm experiencing a lot of the same from retail workers.

I get that everyone's under pressure and we're living in strange times but even so ...
 
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Yes, last year I had the shock of what they thought was an extremely rare kind of brain tumour found. The idiot of a consultant at my local hospital thought it was a great idea to get a student doctor to do my initial examination. For some reason the junior doctor literally despised me on sight and was so unkind to me, when I first went into her office she was sat at her computer in the dark and ignored me for ten minutes then yelled, “Oh my god you haven’t put the footplate down!!!!” on the chair I had sat on in the dark 🙄 As she examined me she ran out of the room shouting, “I need to get the consultant!!!” which made me think they’d found abou ten more tumours (they hadn’t, it was just the one I already knew about). She did that at least twice. I was in so much shock I didn’t think to ask for the junior doctor to leave. (My father was terminally ill at the time and the day before had almost died and was actually laid up in the hospital on the day I was being examined - two massively stressful events in one.) Anyway the (absolutely terrible) consultant then took over and was like yeah, it’s probably cancer, don’t be shocked if the senior brain tumour specialist in the UK phones you in the next day or two. I burst into tears but all I could feel was the hostile presence of that junior doctor, I could literally feel her breathing on me as she stood over my shoulder as I cried. I can still feel it now, Angel of death vibes for sure. She was right in my personal space, I just wanted her to go away. When the consultant was examining me the junior doctor kept saying, “Keep your eyes shut” and “Don’t move!” It was so aggressive for what was a terribly sad situation. As I left the office I looked right at her and said thank you, she kept her eyes to the floor and never said a word, it was so uncomfortable! She should not ever be let around the public.

Anyway, they forced me, against my will, to attend a clinic across the other side of the country and thank god, it wasn’t a tumour but an old scar. They were so professional and friendly in that clinic, and it is a world renowned clinic.

i Almost killed myself because of what I experienced in my local hospital. They were so eager to tell me I had cancer that they totally dehumanised me. It was horrendous. I have a huge phobia of medical settings now.
 
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In my experience of various elderly relatives my partner and myself being in hospital I would say it’s the exception you get any nice staff and most of this was pre covid . I have to say some of the people I know from school and around my town who have now entered nursing makes me terrified to be in their care some of the nastiest thickest bullies I’ve met now work for the NHS . But if you say anything about the NHS people go on as though they’re all heroes and angels even though they are doing a job they chose to do .
 
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I had an undiagnosed 3rd degree tear after giving birth, it took me years of going back and forward for the NHS to realise and help me manage the problems it caused me. A colorectal surgeon told me it was part of being a woman. I dragged him through a formal complaint for it.
I went on to have two surgeries for it with another next year.. They bend over backwards with long term aftercare.
I must have a mark on my notes 😂
 
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I had an undiagnosed 3rd degree tear after giving birth, it took me years of going back and forward for the NHS to realise and help me manage the problems it caused me. A colorectal surgeon told me it was part of being a woman. I dragged him through a formal complaint for it.
I went on to have two surgeries for it with another next year.. They bend over backwards with long term aftercare.
I must have a mark on my notes 😂
A friend of mine had something like this happen. She was unable to get out of bed by herself and the staff in the maternity unit were always too busy to bring her baby to her.

Years ago, I had an eye consultant tell me I was making up a vision problem I had. The surgeon who put my smashed-up wrist back together was terrifying and had the bedside manner of a Dalek, but she did a great job on the actual wrist so she is let off.
 
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When my mum was diagnosed with a tumour in her bladder, the consultant she had was so nice and had previously got my brother into remission with his carefully planned treatment when he had testicular cancer a year previous. He actually said to my mum "we've got this, I will CURE you". She then had to see another consultant for a possible operation and he was blunt as hell and said "if I operate, you'll be dead in six months". Well the whole family was in an uproar because my mum was very frightened as it was and other staff encouraged mum to complain. Here's the twist though, mum died within about four months without the operation. Looking back, the second nasty consultant was actually the only one who didn't sugarcoat things and give false hope. He told it like it was, not being afraid to actually do his job even if he came across as a blunt bastard. Out of all the staff who dealt with mum, the second blunt consultant was the only one who with hindsight, got it spot on.
I'd rather have someone who's not bothered about being liked and gives true odds as opposed to being told I can be cured with chemotherapy no problems at all. The chemotherapy actually killed mum in the end.
 
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A few years ago I went to a mental health assessment.
The Doctor that did the assessment seemed ok but when she asked about my day to day life and I explained I often struggled to get out of the house or speak to people because I was so anxious, she pretty much dismissed me by saying “well if that’s the case how come you’ve been fine for the past hour?” Trying to explain that there were good and bad days and this was obviously a good day as on a bad day I just wouldn’t have turned up for the appointment fell on deaf ears.
I felt I may as well give up trying to get help after that, until I attempted suicide a few months later.
 
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Not the NHS I underwent an abdominal procedure. They gave me sedation before the endoscopy which was fine but then I woke in the hospital corridor to see I was in the operating theatre bit. It looked like something out of the Hostel movies I saw people being operated on , one woman groaning in the recovery area. I said I didn't want to go through with it and they held me down , I woke up twice during this procedure one where the doctor asked me was I awake while they were cutting me. Yeah I bleeping did. I woke up at the end and the staff were talking in a language I didn't understand it really freaked me out. I started thrashing out again and had to be taken straight to my room upstairs. bleeping horrific and gave me PTSD.

The operation I next had at another hospital couldn't have been more different because of my PTSD they sedated me in a side room then I woke up in my bed all done.
 
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In my experience of various elderly relatives my partner and myself being in hospital I would say it’s the exception you get any nice staff and most of this was pre covid . I have to say some of the people I know from school and around my town who have now entered nursing makes me terrified to be in their care some of the nastiest thickest bullies I’ve met now work for the NHS . But if you say anything about the NHS people go on as though they’re all heroes and angels even though they are doing a job they chose to do .
BIB I totally agree

The only nice NHS staff member I encountered when my dad was in and out of hospital for a year was the lady serving dinner. Everyone else was so rude and uncaring. I raised several complaints about staff as they would try to get my dad who had advanced dementia and aphasia (can't talk) to answer questions or make decisions on his care when I was sitting there with full Power of Attorney. They even tried stating at one point that the care home staff member who had accompanied him to hospital had more authority over his care than I did 🤯

My friend had a miscarriage at the start of the year and the ultrasound tech just said "your womb is empty" not "sorry I can't see anything" or similar. I understand it is their job but have a bit of compassion! She was on her own as they still had covod restrictions which makes it even more disgusting.
 
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I find a lot of GPs to be rude and uncaring. Almost like they’re disappointed that you aren’t more ill 😅
 
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I realize how pushed and stressed out the NHS staff are atm, especially considering the backlog due to the pandemic, etc, but has anyone here experienced less than courteous and professional treatment from any NHS staff?

A few months ago, my sister-in-law told me she left a consultant's office in tears because of the way he spoke to her. She said when she left his office the nurse outside comforted her and told her not to take any notice, that he was well known for his abrupt manner - tbh I thought she must have been exaggerating or have picked him up wrong or something, but now I'm not so sure, because this week a close friend also had quite an unpleasant experience when she had a scan/ultrasound at the hospital. She said the way she was spoken to (three times!) by whoever was carrying out the procedure was completely out of order but she felt too scared and vulnerable to say anything to him as she was laying there half-naked, and as she says - at his mercy, and had she complained and left, she'd have to wait for ages for another appointment, probably at the same hospital, with maybe the same person.

It made me wonder, has anyone else experienced anything similar?
There’s 2 threads called NHS - good & not so good stories and it shows how the care we are receiving is very hit and miss and can be often dire and dangerous. I love the NHS in theory but from what I’ve experienced I hate how they treat people and the experiences are often explained away as ‘that’s just their manner/who they are, take no notice’ and almost encourage you not to complain. I’m quite fearful for the future because the NHS is going downhill :(
 
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I don’t know if this is the right thread but I couldnt find a general NHS thread . I’d like to start off my saying I think NHS workers are SOOO underpaid for what they do and I really am thankful we don’t have a set up like for example America where it all comes down to insurance and a doc app costs £400,000 .

Anyway if anyone could explain to me because I can’t work out - why are they striking when it’s a known fact the NHS is failing and underpays everyone , this is not new news . I do get the idea of making noise around the situation for a change and I think they should get mass pay increases and improved budgets along with teachers and the other emergency services . I just can’t understand why people go for the jobs knowing what they are getting in too . It’s not like it’s really easy to get into these positions ,midwife’s have 3/4 years of uni to become an underpaid NHS worker . I don’t know I get it totally but I also just don’t get it . I realise everything I’ve wrote is a mass contradiction lol
 
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There's one receptionist at my GP surgery who is so rude she has made multiple people I know cry, including myself and even laughed at me once on the phone when I tried to explain my symptons as she'd asked me to.

I won't say what I call her in private but I really wonder how she has not been sacked because the other staff are nothing like her and she must have had so many complaints.

I do sympathise with the amount of abuse NHS staff get but I can't imagine anyone abusing this person, she seems to get in there first totally unprovoked.
 
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i was in hospital for a suicide attempt (straining on the service ik but I tried not to make a bother of any nurses or staff) and the doctor told me I should just try exercising and to try harder 😳 a kind nurse came to me whilst I was crying and said that particular doctor has many complaints so I felt a little justified aha
 
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I had 20 week scan and they found abnormalities, I burst out crying and the women said oh stop crying this is why we do these scans to find any problems. I wanted to punch her and I did complain
 
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There's one receptionist at my GP surgery who is so rude she has made multiple people I know cry, including myself and even laughed at me once on the phone when I tried to explain my symptons as she'd asked me to.

I won't say what I call her in private but I really wonder how she has not been sacked because the other staff are nothing like her and she must have had so many complaints.

I do sympathise with the amount of abuse NHS staff get but I can't imagine anyone abusing this person, she seems to get in there first totally unprovoked.
I wonder if you're registered in the surgery I work in cos this sounds familiar. :ROFLMAO:
 
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