The issue could have been resolved so quickly if she had dealt with it properly and professionally there and then. The issue was she felt she had done nothing wrong and did not read the situation correctly. How many of us have said sorry in the past when we have not necessarily felt we have been completely or at all in the wrong. I know that I, as a manager of over 100 staff, have in the past decided to take this action ( worded carefully )to take the heat out of a situation.Why do you feel she shouldn’t take the brunt? If I posted a video onto my business’s media, containing racist content, who should be blamed? The people in the video or me for putting out there to my customers? And then if I chose not to remove it, but play porno music over the racist content? And then if I took it down and replaced it with a picture of the slogan “No f’s given.” And then within a year made an racist reference in my business media content?
Do I still not take the brunt?
She WAS in the wrong as she uploaded the video and then did not deal with the backlash correctly. The whole section should have been removed and she should have completed a YT apologising and taking responsibility. It is so easy for people to attempt an apology ( which she did poorly) in written form. I have much more respect for people who will deal with this head on, which unfortunately for Reb she did not do.
In addition, she has unfortunately also not leaned from this instance....the upload with one finger gesture from a reposted picture, which shows she does still not complete QA checks. Rebecca is the only one that can fix this.