Sorry I couldn’t remember who it was!I complained to Iconic last October about using filters and this was the reply. I don't have any photos from then but the filter she used looked the same as the latest story. They are as bad as she is so hope they have had a telling off as well.
Thanks for getting in touch!
We appreciate your feedback.
I have checked this for you and have been informed we believe no filters were used. If you have any other questions we would recommend for you to send a direct message on Instagram to our social team!
We hope this helps!
Hannah xx
Customer Service
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They had the opportunity then to do something, they deserve to be in trouble now.