*Deep sigh* I've had to come on for a wee rant. I can take a lot of things in my stride but I have to let this out to someone before I cry or scream. I work in a supermarket which probably says it all but today I have really struggled due to rude customers and a bully of a manager. I work on a meat and fish counter and today whilst I was cutting a steak earlier this afternoon, a customer remarked, "My knives at home are probably sharper than yours and you've cut one steak thinner than the other, I should have just cut it myself at home!" I just glared at her yet the temptation to say something was too much. I know we're supposed to remain professional at all times, especially in challenging situations, however we're only human at the end of the day and if someone is going to be rude to me for no reason I'm not going to stand for it.
I had already warned her that the steak was going to be tricky to cut!
At the end of the day I just laugh at the pettiness of it all, there are literally thousands of people dying and you're complaining about a steak, get a life! On top of that the bully manager overheard me and my colleagues discussing the rude customer and he came out with, "discussing it on the shopfloor is unprofessional!" Sadly not many of the managers in our shop have our backs when it comes to rude customers so we're expected to kiss their backsides and just put up with the abuse!! People in retail really aren't paid enough for half the crap they have to put up with! I don't really know what to do because I work so hard in my job, I take great pride in it and the majority of customers love me as I'm kind and helpful but I rarely receive thanks or appreciation from management for my efforts. I feel like my lazy colleagues get all the credit whilst the hard workers get nothing. I know all retail is basically the same but the company I work for is a high end supermarket that prides itself on how it looks after it's staff. What a joke!
Sorry, I just had to vent to someone as my partner is never really that interested and that's the other thing - I need this job sadly as he lost his back in June! Next year I must look for a new job, I deserve better. I tried to keep this short but once I start ranting that's it!