Call me cynical, and I'm not just knocking her for the sake of it, when she seems to be doing something good, by using a refill shop, but....I'm just not sure I believe that an ex hairdresser is happy just using a generic shampoo and conditioner. My hairdresser friend has bottles on bottles on bottles (not condoning the huge mass of plastic btw) of Loréal, Kerastase, Olaplex, Alterna, Milkshake, Bumble & Bumble, Moroccan Oil and many more professional brands (these are just some of the brands that I remember because she has got them for me over the years at trade price) of lotions and potions in her bathroom and bedroom and spilling out of her kit. Having said that she is a proper hairdresser with years and years of experience.