This is the problem, you, I and most people would think that you are a good patient for not bothering the doctor for two years.No doubt it is and I accept they have to do that kind of screening for time wasters but they need to keep it in perspective. Maybe screen those who have previous form for time wasting and those hypochondriac types who are always wanting an appointment every week. She would have seen when she looked up my name I hadn't been to the docs for at least two years.
I am not sure if the rules have changed, but doctors used to have targets to achieve. For example the Well Women Clinic,(this is what our practice used to call it), had to see at least x percentage of women to get the payment for that clinic. So you not attending the clinic might have meant difficulty in achieving targets.
There are/were numerous other clinics and targets were important.
I wanted to say that, but thought everyone would think I was a moaning minnnie.The door may not be damaged but the window can fall out or smash.