Completely agree, I've felt for ages that she's out of touch with her customer base. She must have tens of thousands of pounds worth of (free!) products in her makeup room. Perhaps hearing some young girl saying she'd saved up to buy a palette might make her realise how lucky she is.I would hope the pop up store experience might bring her back to Earth a little bit, remember that it’s all these people coming out that allow her to live her life of luxury. And not least of all the fact she’s having to do full retail shifts again like a lot of her fans are and have been in the middle of a pandemic.