Something I've noticed about Jack is her inability to recognise when she has done something wrong. We all make mistakes, all say inappropriate things, all misinterpret something. But Jack never acknowledges her mistakes.
I said a well used phrase in front of my teenage godson, who is black, and he told me he found it offensive. I had no idea of it's origins, but as soon as he told me about were it came from I was mortified. I apologised and have never, or will ever, use that phrase again.
That lady on Twitter that implied she was offended by Jack's "whiter than mayonnaise" comment should have made her cringe with shame. She should have said "sorry, I never realised that I had caused offence, I will be more careful with my language in future." But she didn't even acknowledge that the person was offended. She was definitely in the wrong, but somehow is so confident in her always being right, that it didn't even register.
We all make mistakes, it is what makes us human. What makes us better people is when we see and admit those mistakes and recognise where we can do better. She is so convinced she is infallible, I am hopeful that one day she will trip herself up so badly there will be no coming back from it.
We live in hope.