Yes! And that is also one of the reasons why she is not up to scratch to be a proper advisor on something. They need facts and resources to provide and not anecdotal evidence that she too was once poor and therefore not being able to open doors (apart from fish deliveries and other things )She does this all the time. A while back she was droning on about people getting their water and energy cut off giving the impression that there's nothing you can do about it when in fact there are quite strict rules about when this can happen and a lot of help available to empower people to challenge it and/or negotiate repayments to avoid it happening. She seldom promotes any advice service and never suggests people get their benefits checked to ensure they're maximising their income (there are millions of pounds in benefits sitting unclaimed). Nor does she promote any of the charitable grants out there than provide one off/short term help for people struggling. It's like she wants people to be poor and frightened, feeling like they have no way out which is both sick and dangerous.
I have got a few friends who were heroin addicts and who are now sponsors with NA and while they have the background to be able to relate to others, it is the stability they gained over the years plus the resources at hand what helps current addicts to get through and break away from drugs. Anger and anxiety is not what vulnerable people need, it adds to their fears they are currently experiencing.