That’s awful, I’m so sorry. I’ve seen so many people complaining about faulty leggings yet Tala/Grace don’t seem to care or have made any changes. It’s actually horrible. She really isn’t this business queen that she makes herself out to be.She really irritates me, surprised they haven’t blocked me on Instagram after I repeatedly commented can you dm me?!
ive spent over £500 with tala every pair has gotten a hole in and one hoodie lost It’s shape
They’ve all broken in at least 3 months
One pair I tried not to wear my boyfriend bought me and they broke at 7 months they won’t refund etc I tweeted and they responded with a rehearsed email of we’ve only had 1,000 faulty leggings
She doesn’t seem interested in fixing the customer service or legging issues
I went to her pop up shop and you couldn’t return items and their was no fitting rooms which seems to go against her brand because if it didn’t fit it was a waste
I also don’t like how her and her sisters kinda fetishise black males it’s odd
I’m so fed up of her minions sticking up for her over these issues too, saying it’s a young business and there will always be teething problems. Just because the business is new, doesn’t give it the right to rip (no pun intended) people off for large amounts of money and then have a useless customer services and refunds policy on top of that