Online, mail and phone order salesThat’s what her refund policy says anyway
Thank God she doesn’t have a physical store because you know she’d be a Sports Direct and give out credit notes 🥲Online, mail and phone order sales
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’.
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you.
You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
So can you actually report her somewhere for not following the law or can she get away with it as long as she states it on her website and has a “I have read and accepted terms and conditions” checkbox that people need to check off at check out?Online, mail and phone order sales
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’.
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you.
You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
Well I personally don’t know anyone who would order something without the warranty of being able to return it if it doesn’t fit.That’s what her refund policy says anyway
Her saying “no exchanges” just screams “I’m not confident I can sell even one more jumper when if someone tries to return one”Well I personally don’t know anyone who would order something without the warranty of being able to return it if it doesn’t fit.
And them being « made to order » isn’t an excuse because I already stumbled over several brands that do the same and they all say you can return the articles.
Hopefully tomorrow, on the 3rd, because I have a bet to winWhat’s that I hear in the distance? A box dye opening?
She’ll be jealous of Jane’s hair.
If this is the case I can almost guarantee this is what her ‘stress’ was aboutSo her 'apparel' range is all done by Push Entertainment? Wonder what sort of margins she's making
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