I’m always really suspicious of these accounts where people claimed to have served xyz and they came across rude. Usually when you press them on it, it’s not that the person has said anything to make them rude, rather they just came across rude..
I’m sure Fleur isn’t a bundle of smiles and “hello everyone” to everyone she meets. She probably just goes in to order a coffee, taps her card and says thanks and goes about her day like the rest of us. I’m sure most of us come across rude if that’s the case, only nobody is going to take to twitter to document that because we are nobodies
unless she was outwardly rude and said something awful then I’d take most of those accounts with a pinch of salt. Maybe she was having a bad day.. who knows.