I’m sorry but there are no excuses for a 1 star rating. It’s more shocking that they where not embarrassed enough already by their 3 star rating, with their popularity and “successful“ business they should have done everything in their power to improve that score. but It’s very clear that the twins are only focused on their income, and will do pretty much anything to Get more money. to enable them to continue with their expensive lifestyle. Overtime more and more people will see the Type of people they really are, and it’s shame but the bakery will loose a lot of custom (both online and In the shop)
Finch Bakery #2
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Rachel’s insta stories of alba last night make me a bit sad. She just wants attention and she doesn’t give it her
The fact they keep mentioning that they don't want her to be upset on her wedding day constantly.
Feels like they're trying to guilt trip everyone
Feels like they're trying to guilt trip everyone
They gave the email address to use to check why they got the rating. I bet there’s more to it than paperwork
Lost count how many times they've said itThe fact they keep mentioning that they don't want her to be upset on her wedding day constantly.
Feels like they're trying to guilt trip everyone
Dont want any articles written cause I don't want my sister upset on her wedding day.
You run a business. It's your own responsibility.
Stop trying to pass the blame on to everyone
They are trying to make everyone feel sorry for them so they don’t receive hate about the tit rating they have gotten. its actually easier to get a 5 star rating than a 1 star, which really does speak volumes. They have messed up massively and know that this could and probably will negatively affect their business. So now they are lying To try and make people feel sorry for them, so perfect Rachel’s wedding day doesn’t get ruinedThe fact they keep mentioning that they don't want her to be upset on her wedding day constantly.
Feels like they're trying to guilt trip everyone
I just read that. Is that from their last rating?
I think the most recent because their post on insta mentions the cardboardI just read that. Is that from their last rating?
i just can’t imagine documentation alone would give you a 1*They said oh just a piece of cardboard on the floor.
When the cardboard was actually placed there because there was water and then left on the floor for however long because the floor was slippery?
Well that's 1 big mark as it is. Even more so if it was damp.
They wouldn't have got a 5 star with that. Even if the paperwork was perfect.
When the cardboard was actually placed there because there was water and then left on the floor for however long because the floor was slippery?
Well that's 1 big mark as it is. Even more so if it was damp.
They wouldn't have got a 5 star with that. Even if the paperwork was perfect.
You’re right. It takes a lot more than crappy paperwork to get 1 star. And as business owners, it’s no one else’s responsibility but theirs. Hope this is their demise tbh.I think the most recent because their post on insta mentions the cardboard
The whole wedding thing is annoying. You still have to do your job properly even if you’re getting married soz huns 
I quite like the finchfession they entertain me 
but them checking out the profile and commenting on the confessions makes me uncomfortable 
them saying they know them from the cakes you've ordered off them or remembers them from last weeks confessions
but them checking out the profile and commenting on the confessions makes me uncomfortable them saying they know them from the cakes you've ordered off them or remembers them from last weeks confessionsYeh that but is a bit weird. I like some of their repliesI quite like the finchfession they entertain me
surely some of the things sent in can’t be true 
I actually quite like them both (never met them just from being in the shop) think they are quite funny. Harmless really 
am I allowed to post this ?
am I allowed to post this ? 
Just come across this thread.. I'm from the area and know of his family and they are all up their own backsides....they breathy do!From their lives that they’ve shared online (which is ALOT) I would definitely agree that Ed seems waayyyy too nice for Lauren, but I think Dec and Rachel are well matched
Ed does seem.so nice!!
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Sorry posted twice!!
'Staff have had refresher training' - indicates staff were not trained.
'we have enquired about cleaning methods' - after how long being open have you enquired for the best way to clean the floor of a catering establishment.
New safety procedures and cross checks implicated - indicates no safety procedures or cross checks were taking place (I work in this industry and this is as simple as a chart on the wall that checks off cleaning, like the ones you see in pub toilets etc)
While I don't have sympathy for them can understand them being upset they got a 1* sInCE tHeY R s0o00 pOPuLarRR hunz.
Honesty post would have been enough just to address it:
We messed up- here we are raising awareness for other businesses and assuring you we are a clean premises who will do what's needed to get up to standard. THEN I would have continued to purchase / follow etc.
But to make all the excuses like only cos there was water lol it was slipy he he lol.
and acting cocky about warning off the paper/council to not draw negative attention to them OR ELSE they'll repost the email to their fans for a backlash. Just wow.
Grow up.
Also gloating having lost weight to a size 6 and celebrating that small victory to impressionable young followers/staff they employ (in their teens) is a no from me.
unfollowed.
what I find weird is I’m sure when the first started confessions, they say even though it’s not anonymous to them cause they can see they won’t be looking at peoples profiles yet now they’re calling people out and saying they remember them from years ago etc… I do find it funny most the time though but the thought of them going through someone’s profile makes it weird
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