I’ve never thought of that before but everything you have said is true. Even if she is narcissistic, why don’t the people who work for her company tell her how bad it looks for a business to delete or block people with negative reviews. I’m guessing the people she works with aren’t actually made for their jobs and are just her friends who also have no clue what they are doing like ErimChanel30 - Look at my post on page 7 with the telford boy incident.
Now I think she is showing signs of narcissistic personality disorder.
1. She can't take criticism and views all these posts in this forum as 'hate/personal attacks'.
2. She needs constant praise and admiration which is why she removes bad reviews of her product.
3. She exploits situations such as above for their own personal needs. Narcissists simply don’t think about how their choices affects others. And if you point it out, they still won’t truly get it and consider it as 'hate'.
4. Her tweets about all the hate she's receiving. There's a sense of self-importance, seeking validation from her Twitter followers constantly.
5. She made a fake account on tik tok to reply to reviews of people unsatisfied about her product. If there is ever an interruption or diminishment in the admirer’s attention and praise, the narcissist treats it as a betrayal.
Narcissists can be very magnetic and charming. They are very good at creating a fantastical, flattering self-image that draw us in. But as you can see in this forum there's a very different side.
I think these are early signs, it will get much worse if she doesn't address it.