If you stand up to a bully, they shrinkWhy do other beauty people/MUAs love her so much? She's so mean and ranty. She seems like she'd be a horrible person to know, or absolutely terrifying
- Status
New to Tattle Life? Click "Order Thread by Most Liked Posts" button below to get an idea of what the site is about:
What is the post?
That's awful. That person should reopen the dispute again if it's possible.
CH was never going to make an introduction for anybody (particularly someone who is professionally qualified). She wouldn't want them getting her tv slots. Surprised the good doctor hadn't figured this out.
Do you notice that when things aren't going CH's way, she says it is 'not fair'!! A bit of a school playground phrase.View attachment 242169
View attachment 242170
Gotta protect and defend the people who sign her checks, aka the brands
Caroline is all about honesty and business integrity when it came to taking down Susan Yara re naturium. But if she has an economic incentive, she will happily make excuses or look the other way
2-3 people working on thousands of orders? Dreadful cutting corners business practice but Caroline is making it out that it's the customers fault and the customer is being unreasonable.
Don't take on orders you're not capable of fulfilling or else make sure you are sufficiently staffed. At the very least, a notification to the customers to advise that they're working through a large volume of orders and an estimate of how long it should take
Don't take on orders you're not capable of fulfilling or else make sure you are sufficiently staffed. At the very least, a notification to the customers to advise that they're working through a large volume of orders and an estimate of how long it should take
Totally agree with all points here. My heart goes out to the two or three people working on thousands of orders. They must be exhausted when they get home. Presumably, they will all be on minimum wage.
Hirons only cares about Hirons and filling her own pockets.
I feel so sorry for them too. We've all been there, having to pay the price for a company cutting corners.
Given the frankly obscene prices Sunday Riley charges, they should be able to afford proper cover. If they can't, why the hell are they expanding their business?
Caroline should be embarrassed for making excuses. But you can't feel embarrassment if you have no shame
Given the frankly obscene prices Sunday Riley charges, they should be able to afford proper cover. If they can't, why the hell are they expanding their business?
Caroline should be embarrassed for making excuses. But you can't feel embarrassment if you have no shame
Not to mention, if she knew Sunday Riley would struggle to meet the demand for certain products after the first kit, and they weren’t quite up and running with their U.K. base in time for the second kit - why didn’t she suggest another product that was easily available in the U.K instead?
And the GMC. She could be suspended if she gives misleading or incorrect medical advice.
Also love how CH goes for the level of board certified derm as a marker for herself. Get away. And another thing, disputes between doctors and scientists are on the basis of different studies, research, patient follow up so that's why footnotes are important. Why would a qualified dr DM her privately to make sure she understands the intellectual nuances of a blogger's sweeping statement
Exactly. What sort of way is that to run a business? Pure greed both by Sunday Riley and Caroline Hirons, and who suffers? the paying customers and (probably poorly paid) admin staff. How dare Hirons turn it back on the customers and tell them to leave off when they’ve have money taken from their bank accounts. It’s completely irrelevant to customers that there are staff shortages within a business, that’s for management to sort out and should have no impact on customer service.
What a tit show. Hirons is a greedy money grabber. That is all.
It's staggering and it has made me determined that neither CH nor Sunday Riley ever get a dime out of me.
I have zero respect for the woman now.
If SR had been upfront and said something like "due to a large volume of orders it may take x amount of time to fulfil your order" or something along those lines, it wouldn't be so bad. What customers don't like is disingenuous behaviour and worst of all, being blamed for the shortcomings of a company
It is absolutely NOT the consumers fault that Sunday Riley are understaffed. If customers paid for an item based on an ‘X to Y working days to deliver’ then it is their duty to provide the goods within the X to Y timeframe. It doesn’t matter what the excuses are, if they haven’t shipped then they have lied to customers. It is not the customers problem that they are understaffed and it is soooooo unprofessional to act as though the customers should be MORE understanding when it is the retailer who should be MORE competent. We’re all human and can sympathise to a degree but come on! How easy would it be to send an email to all outstanding customers with an apology at the very least?!
Yes. Sunday Riley are a BUSINESS not a social club or a charity. A business can’t take customers’ money and then not fulfil their part of the sales contract in a timely manner. It’s bad business practice. I don’t know what part of this they don’t understand.
Hirons likes to think she’s this bad ass business woman, well she should know good business practice from bad, and speak out and put it right, not make feeble excuses. It’s her loyal followers who are being shafted here, and they will remember how she’s treated them. We know she doesn’t want to bite the hand that feeds, but there are ways of dealing with situations like this professionally without falling out with the company concerned.
I more meant that it doesn’t make the derm look good that she asked for Caroline’s help but then did this.
Yep, I’m not sure why we’re supposed to feel sorry for a business that charges premium prices.
I normally don't have an issue with CH (I don't agree with everything she says or does) but the Sunday Riley thing is ridic.
1. They didn't have to be in the kit.
2. They didn't have to give a bounce back code
3. They are a big business charging premium prices for their products
4. Its their fault they didn't recruit enough staff
5. They knew they would get a lot of traffic following the kits and the code (her followers have literally crashed a number of websites)
6. If they didn't have the staff they needed they should have lowered customers expectations
7. They could have pushed back the website launch until they have staff in place
8. They could have extended the discount code
They are a big brand in a number of premium retailers. They know the power of CH with her followers and they still didn't cover their asses.
1. They didn't have to be in the kit.
2. They didn't have to give a bounce back code
3. They are a big business charging premium prices for their products
4. Its their fault they didn't recruit enough staff
5. They knew they would get a lot of traffic following the kits and the code (her followers have literally crashed a number of websites)
6. If they didn't have the staff they needed they should have lowered customers expectations
7. They could have pushed back the website launch until they have staff in place
8. They could have extended the discount code
They are a big brand in a number of premium retailers. They know the power of CH with her followers and they still didn't cover their asses.
- Status